Privacy Policy

Privacy Policy
Last updated: 5 April 2025

The Teeser respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

1. Who We Are
Business Name: The Teeser
Address: 0 Ubi Crescent, Lobby C, #06-62, Singapore 408564
General Enquiries: +65 9838 7344 | [email protected]
Corporate Gift Enquiries: +65 9674 2052 | [email protected]
Business Hours: Monday to Friday, 9:30 AM – 6:30 PM

2. Personal Data We Collect
We may collect and store the following types of personal data:

Name, email address, and phone number

Billing, delivery, and company information

Order history and service preferences

Communication records with our team

IP address and device/browser information (for analytics)

3. How We Collect Your Data
We may collect data through the following means:

When you submit a contact form or place an order

When you send an enquiry via email, phone, or WhatsApp

When you interact with our website or social media pages

Through cookies and third-party analytics (e.g., Google Analytics)

4. Use of Data
Your personal data may be used for the following purposes:

Processing your orders and delivering services

Responding to your enquiries and support requests

Sending order updates or marketing messages (with consent)

Improving website usability and marketing performance

Analyzing website traffic for business optimization

5. Analytics and Tracking
We may collect technical data such as IP address, device type, and browser version through cookies or JavaScript-based tracking.

This information is used for:

Website performance and traffic analysis

Conversion attribution (e.g., identifying traffic sources)

Improving advertising and targeting strategies

We do not use this data to personally identify users, and all analytics data is stored securely and used internally.

6. Disclosure of Personal Data
We do not sell or share your personal data with external parties, except where:

You have given explicit consent

It is necessary to process your order (e.g., delivery services)

Required by law or governmental authority

7. Data Security
We use industry-standard security measures to protect your personal information, including secure storage (e.g., Google Workspace), internal access controls, and HTTPS encryption.

8. Retention Period
Your data will be retained only for as long as necessary to fulfill the purposes outlined, or to comply with legal, tax, or accounting obligations.

9. Your Rights Under PDPA
You have the right to:

Request access to your personal data

Correct or update your data

Withdraw consent at any time

Request deletion, where applicable

To make such requests, contact us at:
📧 [email protected]

10. Contact Information
For any privacy-related queries or concerns, please contact:

Data Protection Officer
The Teeser
📧 [email protected]
📞 +65 9838 7344

11. Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on our website with the updated effective date.